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Salesforce Service Cloud Consulting
Is your business struggling to retain customers? See how Salesforce Service Cloud can help with that:
- Personalize customer service that drives growth and improves customer satisfaction.
- Retain existing customers to drive upsell and cross sell of your services and products.
- Help your agents and managers deliver the right answers, faster.
- Keep pace with your customers with a complete service platform.
- Provide guided answers to your agents and customers.
- Let service insights inform your entire business.
- Design processes with a point-and-click interface that lets you orchestrate workflows, create and update records, log calls, send emails, and more.
- Recommend actions and guide agents through processes with dynamic and adaptive screens.
- Make it easy for your contact center agents to pick up where the customer left off and resolve the request at any point in the support process.