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Salesforce Service Cloud Consulting

Is your business struggling to retain customers? See how Salesforce Service Cloud can help with that:

• Personalize customer service that drives growth and improves customer satisfaction.
• Retain existing customers to drive upsell and cross sell of your services and products.
• Help your agents and managers deliver the right answers, faster.
• Keep pace with your customers with a complete service platform.
• Provide guided answers to your agents and customers.
• Let service insights inform your entire business.

Implementation

Salesforce Implementing Salesforce Service Cloud with best practices take the expertise of a partner with years of experience.

Custom Configuration

Customize, extend, and integrate your Service Cloud console with other systems using console components and an API integrations.

Support Services

Keep pace with customers and users changing needs by outsourcing your Service Cloud support services, salesforce administrator.

• Design processes with a point-and-click interface that lets you orchestrate workflows, create and update records, log calls, send emails, and more.
• Recommend actions and guide agents through processes with dynamic and adaptive screens.
• Make it easy for your contact center agents to pick up where the customer left off and resolve the request at any point in the support process.