In this digital age, technology has connected everyone in the digital web. This is rapidly changing the way businesses used to interact with their customers. Earlier it was only through E-Mail, Newspaper Advertisements, Magazines, etc. but now businesses have platforms like Social Media, Television, etc. to promote their products and services. Businesses are slowly adapting to these changes with the help of platforms like Salesforce. Salesforce is a Cloud-based Customer Relationship platform that provides you the tools to interact with your customers and build relationships with them.
Salesforce provides various Salesforce Services like the Sales Cloud, Marketing Cloud, Analytics Cloud, etc. that you can avail to enhance the features of this platform and boost your business. With Salesforce Services, you can keep track of your Leads’ activities and behaviors that help in converting these Leads into Customers.
This article will introduce you to the leading Customer Relationship Management platform i.e. Salesforce. It will also walk you through the 5 major Salesforce Services and will explain the key features of these Services. It will also provide the benefits of using the Salesforce Services over the services provided by any other CRM platform.
Salesforce is an easy-to-use Cloud-based Customer Relationship Management platform that helps you manage your relationships and interactions with your Leads and customers. It helps you sell, service, and market your business by providing you various analytical information. It also helps you manage your customers and track opportunities to convert your Leads into Customers.
Salesforce allows you to track your customer’s activities that help you resolve issues faster and keep your customers truly satisfied. With Salesforce, you can create personalized Marketing Campaigns that generate Leads and drive sales. Moreover, you can also analyze your data using Salesforce and make quicker, smarter, and informed business decisions.
As one of the leading Customer Relationship Management platforms, Salesforce provides various Salesforce Services. These services are essential in handling your customers. Salesforce Services have various things to offer; from analyzing customer data and behavior to creating customized Ad Campaigns, Salesforce Services provide all the necessary equipment to boost your business.
Key Features of Salesforce Sales Cloud
Listed below are the key features of Sales Cloud by Salesforce Services:
- Campaign Management: Sales Cloud helps you create customized Marketing Campaigns for your business. This eventually boosts your Sales and generates better revenue.
- Leads Management: It helps you manage the Leads (potential customers) that you have generated through your Marketing Campaigns.
- Accounts Management: With Sales Cloud, you can easily create accounts for your Leads. This makes it easier for you to manage each of them and categorize them according to their business needs.