If cloud growth in 2021 must be summed up in a single stat, it’s this: Gartner predicts that the worldwide public cloud revenue will grow by 23% in 2021 for a total…

In this digital age, technology has connected everyone in the digital web. This is rapidly changing the way businesses used to interact with their customers. Earlier it was only through…

During 2020 and 2021, cloud computing exploded as work went virtual and businesses adapted to the global pandemic by focusing on the delivery of digital services. In 2022, we will…

Double-Digit Growth in Public Cloud Expected to Continue for Fourth Consecutive Year in India End-user spending on public cloud services in India is forecast to total $7.3 billion in 2022,…

If your organization uses Email-to-Case, this post is for you! Almost one year ago, Salesforce announced major changes to their Email-to-Case threading behavior, and we covered this in detail back…

Businesses are steadily trying to reinforce the way they connect with their customers. While customer relief and perceptions have evolved, they genuinely believe that the value a company provides is…

In pharma, tech, media, or any other industry, sales are always on the rise. It can be a little daunting for Sales Managers to deal with all the tasks they…

Global Cloud Services Market 2021 to 2030 According to this report the cloud services market size was valued at $264.80 billion in 2019, and is projected to reach $927.51 billion…

We’re pretty excited that the Salesforce Winter ’22 release is upon us, so much so we wanted to get involved. Our team of certified Salesforce consultants here at cloudlink, are going…

Salesforce unveiled a new version of its Service Cloud product – Service Cloud 360. The revamped solution aims to help customer service teams deliver personalized digital engagement and manage customer requests…