Salesforce launches Service Cloud features- automation and remote collaboration

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  • Post last modified:November 17, 2021

Salesforce today rolled out the next generation of Service Cloud, including enhancements to Cloud Voice and Einstein Bots. The company says that the features and products are intended to address the new reality brought…

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Salesforce Service Cloud Features

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  • Post last modified:November 2, 2021

Key Salesforce Service Cloud Features What if you had the ability to increase customer satisfaction, increase customer retention, and provide faster case resolution? Does your current system address changes COVID-19…

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Key Benefits of Salesforce Service Cloud

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  • Post last modified:October 28, 2021

Here are a few benefits of SFDC Service Cloud: With Service Cloud, you can uplevel call center management with smart productivity tools. You can also get valuable and actionable insights…

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All about Salesforce Health Cloud

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  • Post last modified:October 13, 2021

Salesforce Health Cloud is revolutionising the way the healthcare industry provides services and support to their patients and customers. But let’s start at the beginning. Salesforce has received praise for…

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All about cloud managment

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  • Post last modified:October 5, 2021

What Does Salesforce Cloud Do? Cloud management refers to the exercise of control over public, private or hybrid cloud infrastructure resources and services. A well-designed cloud management strategy can help…

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Benefits of Your Future Solution – Salesforce Service

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  • Post last modified:September 22, 2021

Service Analytics Being available to both service agents and service managers, Service Analytics powered by Salesforce Einstein provides insights into department and agent performance. You can see reports of different…

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