Businesses are steadily trying to reinforce the way they connect with their customers. While customer relief and perceptions have evolved, they genuinely believe that the value a company provides is…

In pharma, tech, media, or any other industry, sales are always on the rise. It can be a little daunting for Sales Managers to deal with all the tasks they…

Global Cloud Services Market 2021 to 2030 According to this report the cloud services market size was valued at $264.80 billion in 2019, and is projected to reach $927.51 billion…

Salesforce unveiled a new version of its Service Cloud product – Service Cloud 360. The revamped solution aims to help customer service teams deliver personalized digital engagement and manage customer requests…

Salesforce today rolled out the next generation of Service Cloud, including enhancements to Cloud Voice and Einstein Bots. The company says that the features and products are intended to address the new reality brought…

Salesforce offers one of the most expansive and complete CRM products on the market. The platform includes all of the company’s sales and marketing applications, most notably the Sales and…

Key Salesforce Service Cloud Features What if you had the ability to increase customer satisfaction, increase customer retention, and provide faster case resolution? Does your current system address changes COVID-19…

Here are a few benefits of SFDC Service Cloud: With Service Cloud, you can uplevel call center management with smart productivity tools. You can also get valuable and actionable insights…

Salesforce Health Cloud is revolutionising the way the healthcare industry provides services and support to their patients and customers. But let’s start at the beginning. Salesforce has received praise for…

What Does Salesforce Cloud Do? Cloud management refers to the exercise of control over public, private or hybrid cloud infrastructure resources and services. A well-designed cloud management strategy can help…